Craft Obsessions is run by Brenda & David Rose and has been trading since December 2005. They specialise in scrapbooking products but also carry lots of stamps and stamping-related lines too. They are proud of their reputation for providing excellent standards in customer service, offering a friendly, helpful and efficient shopping experience. (Oh, and if you pop over to their website they currently have a sale on, but don't blame me if it ends up costing you!).
I asked David to tell us a bit more about the business:
What are your specialisms?
"We tend to be at the forefront of the latest releases and current trends in the scrapbooking sector and we generally carry complete ranges that help our customers to make coordinating projects easier. We’re mindful of the fact that colour matching online can be difficult, so we’re careful to do everything we can to make sure that our customers receive exactly what they need. We also carry a comprehensive range of quality stamping products in order to provide a good blend of general paper craft supplies in an attempt to cater for all tastes and hobbies."
What are you most proud of in terms of your business?
"Customer Service, Customer Service and Customer Service – it’s perhaps obvious and something that most companies promise, but based on the large amount of feedback we receive – we’re consistently delivering this at a high level and that’s incredibly satisfying. When we started the business, we had a couple of ‘founding principles’ which are still at the forefront of what we do today – we only sell product that we actually have in stock, we take great care about packing it securely and we deliver it fast – nobody likes waiting for stash to arrive."
Do you run classes, crops, demos or open days?
"We have a lot of fun in running our own established monthly crop near Ringwood in Hampshire and we attend other local crafting events. We have plans to expand our business in this direction in the future."
For more information:
Telephone: 01202 814061